Professional IT support and IT services for homes and businesses across Palmerston North, Manawatū and Wellington. On-site or remote.
Hardware repairs, upgrades, tune-ups and clean-ups for all brands — Windows and Mac. Including RAM upgrades, SSD installs and screen replacements.
Mesh WiFi systems, router setup and configuration, range extenders, cable runs and full home coverage solutions.
Starlink dish positioning, mounting, router configuration, network integration and optimisation. We get you connected and running fast.
Printer setup, wireless printing, driver installs, scan-to-email configuration and troubleshooting for all brands including HP, Epson, Brother and Canon.
Smart lights, locks, cameras, doorbells, hubs and voice assistants — installed, configured and actually working together.
Malware removal, antivirus setup, phishing protection, password manager setup and full security audits — plus ScamCheck, a free check to confirm you haven't already been compromised.
Recovery from failed hard drives and SSDs, corrupted USB sticks and SD cards, deleted files, and damaged phones or tablets. No fix, no fee.
Smart TVs, streaming boxes, Chromecast, Apple TV, soundbars and gaming consoles — set up and connected properly.
Office 365, antivirus, VPNs, business apps and any software you need — installed, activated and configured properly the first time.
Training, email setup, cloud storage, backups, software installs and more. If it's tech, Yann can help.
Full home office setup — desk computer, monitor, keyboard, WiFi, printer, scan-to-email, video calling and everything configured and working together from day one.
Software installs, cloud storage setup, backup solutions, device configuration, IT advice and anything else tech-related. If it's digital, Yann can help — just ask.
A written diagnostic report on your phone, laptop or PC's condition or fault — handy for insurance claims after damage, theft or failure. Remote and NZ-wide, no need to bring it in.
Get in touch and we'll figure it out together — no obligation, no jargon.
Full office network design and installation — routers, switches, access points, patch panels and structured cabling.
Network switch fault diagnosis, replacement and configuration. Managed and unmanaged switches, VLAN setup and port labelling.
Structured cabling, patch panel termination, port testing, cable labelling and tidy-ups. We leave your comms room clean and documented.
Small business file server or NAS setup, shared network drives, user permissions and basic automated backups — sorted properly, no ongoing cloud subscription required.
An on-site visit to check over your setup, followed by a clear written report covering what's working, what's not, and what we'd recommend. For home or business.
An on-site walkthrough of your office's network and IT setup, with a written report and practical recommendations afterward. Palmerston North, Feilding and around the wider Manawatū.
A written diagnostic report on damaged, stolen or faulty business equipment, for your insurance claim. Remote and NZ-wide — send photos or ship the device in.
Starlink Business and Priority installation, failover setup, router integration with existing office networks. Rural and remote sites welcome.
Multifunction printer setup, scan-to-email configuration (Office 365, Gmail, local SMTP), network printing and driver deployment across multiple computers.
Business-grade WiFi design and installation, access point placement, mesh systems, guest networks, staff-only SSIDs and coverage surveys to eliminate dead zones.
Security audits, staff phishing awareness, antivirus deployment, backup solutions and Microsoft 365 security hardening.
We'll claim or create your Google Business Profile — accurate hours, photos, categories and contact details, plus a quick walkthrough so you can manage it yourself going forward.
We build, set up and train AI agents for everyday jobs — customer questions, after-hours enquiries, repetitive admin — then maintain it so it keeps working properly. No lock-in.
Multi-site, fit-out, or ongoing IT support contract — let's talk about what you need.
Software tune-ups, startup optimisation, temp file cleanup and performance fixes — all done remotely while you watch.
Remote malware scans and removal, browser cleanup, suspicious app removal and antivirus installation.
Locked out of Gmail, Outlook or Microsoft 365? Account recovery, MFA/2FA reset on a new phone, Windows Hello and PIN lockouts, and password manager setup.
Remote driver installs, wireless printing setup and scan-to-email configuration for home and office printers.
Microsoft Office, Google Workspace, Zoom, accounting software and more — shown to you step by step, in plain English.
If it can be fixed on-screen, Yann can probably help. Request a session and describe the issue.
Straight to the page for your specific problem or area.