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Transparent pricing

Simple, honest pricing

No hidden fees, no surprises. You know the cost before we start — and if we can't fix it, you don't pay a cent.

✓
No fix, no fee
✓
Same-day available
✓
We come to you
✓
GST inclusive
4.9 ★
Google rating
Same day
Response available
Flat rate
No surprise invoices
NZ-wide
Remote support
One-off services
Pay per visit
No commitment required — book when you need us.
💻
PC & laptop repair
From $120/visit
Slow machine, won't start, hardware faults — all brands and all ages welcome.
  • ✓
    Windows & Mac
  • ✓
    On-site diagnosis
  • ✓
    No fix, no fee
Book this service →
⭐ Most popular
📶
WiFi & network setup
From $85/visit
Dead spots, slow speeds, new router — we get whole-home coverage sorted.
  • ✓
    Mesh WiFi setup
  • ✓
    All routers & brands
  • ✓
    Speed test included
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🛡️
Virus & security
From $85/visit
Remove malware, stop pop-ups, install proper protection that actually works.
  • ✓
    Full system scan
  • ✓
    Antivirus installed
  • ✓
    Security audit
Book this service →
🏠
Smart home install
From $85/visit
Smart lights, locks, cameras, voice assistants — set up and working first time.
  • ✓
    All major brands
  • ✓
    Full configuration
  • ✓
    Training included
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💾
Data recovery
From $120/visit
Lost files, failed drives, corrupted storage — we retrieve what matters most.
  • ✓
    Photos & documents
  • ✓
    All storage types
  • ✓
    No data, no charge
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🖥️
Remote support
From $85/session
Fast help online — no waiting, no travel. Fixed in minutes from anywhere in NZ.
  • ✓
    Available same day
  • ✓
    NZ-wide
  • ✓
    Secure connection
Start remote session →
Also available
Specialist services
Newer services we've added — including Starlink, network patching and more.
New

🛰 Starlink setup

Dish mounting, positioning, router config and integration with your existing network. Home and business.

From $120
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Specialist

🖨 Printer & scan-to-email

Setup, wireless printing, scan-to-email config for Office 365, Gmail and local SMTP. All brands.

From $65
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Business

🔌 Switch swap & network patching

Faulty switch replacement, VLAN config, patch panel termination, port labelling and cable tidy-ups.

From $120
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What clients say
Real people, real results
★★★★★

"Yann came out the same day and had my WiFi sorted within an hour. Brilliant service, very reasonably priced."

Sarah M. — Palmerston North, WiFi setup
★★★★★

"My laptop was completely unresponsive. Yann diagnosed the problem quickly and had it running like new. No jargon, no fuss."

Greg T. — Feilding, Laptop repair
Monthly plan
HomeTech Care Plan
Ongoing peace of mind for $29/month — cancel anytime, no lock-in.
⭐ Best value
Everything you need, one low price
Perfect for seniors, home workers, and anyone who wants reliable tech support without the stress of unexpected bills.
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1 remote session per month
✓
Priority callout response
✓
Monthly security check
✓
Unlimited phone support
✓
10% off all on-site visits
✓
Cancel anytime
$29
per month, GST incl.
Get started →
No lock-in contract

🌙 After hours & emergency callouts

Tech emergencies don't keep business hours. Available evenings and weekends for urgent issues across Palmerston North and the region.

From $120
per callout
📞 Call now

Need help right now?

Yann can connect to your screen and fix most issues in minutes — NZ-wide, from $85.

Start remote session
Questions
Common questions
Everything you need to know before booking.
What does "no fix, no fee" mean? +
If we can't fix your problem, you don't pay anything. We'll always tell you upfront if a fix isn't possible before we do any work — no hidden diagnostic fees.
How quickly can you come out? +
Same-day callouts are often available. Remote support can usually start within 15–30 minutes of your request. Call or book online and we'll confirm a time straight away.
Are prices GST inclusive? +
Yes — all prices shown are GST inclusive. The price you see is the price you pay. No surprises on your invoice.
What areas do you cover? +
On-site visits cover Palmerston North, Feilding, Levin, Foxton, Paraparaumu, Porirua, Lower Hutt, Upper Hutt and Wellington. Remote support is available anywhere in New Zealand.
How does remote support work? +
You go to our help page, fill in a quick form, and Yann calls you within 15–30 minutes. He walks you through installing Chrome Remote Desktop (free, 30 seconds), you generate a one-time code and read it to him. He connects to your screen — you can see everything and disconnect at any time.
Can I cancel the care plan anytime? +
Yes — no lock-in contract. Cancel anytime with no penalty. Just get in touch and we'll sort it.
Do you set up Starlink? +
Yes — dish positioning and mounting, router configuration, and integration with your existing network. Both residential and business Starlink plans. Rural and remote sites welcome.
Ready to get started?

Book your first service today

Same-day callouts across Palmerston North and Wellington. No fix, no fee — your tech in safe hands.

📅 Book a service Remote help now 📞 020 4039 2122
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