If a drive has failed, files got deleted, or a laptop won't turn on, the single best thing you can do is stop using it right now. HomeTech comes to your home in Palmerston North, diagnoses the drive on the spot, and only charges if we actually get your files back.
If any of this is happening, it's usually recoverable — the important thing is to stop using the device and call us before trying anything yourself.
No jargon, no guesswork — just a straight answer on whether your files can come back.
Tell us what happened and what device it's on. Don't keep using it in the meantime — that's the one thing that can genuinely make it worse.
Same-day visits across Palmerston North and the Manawatū. We diagnose the drive in front of you and give you a straight answer.
If we recover your files, you pay one flat rate agreed upfront. If we can't, you don't pay a cent.
Most data recovery services want you to box up your drive and post it off to a lab somewhere, then wait days for an answer. HomeTech comes to your home in Palmerston North, opens the machine up in front of you, and tells you straight away what your chances look like — no waiting, no mystery.
Whether it's a failed laptop drive, a corrupted USB stick, or photos you thought were gone for good, we treat every job like it's genuinely irreplaceable — because to you, it usually is.
The same handful of rules, every single job — no exceptions.
"As a senior who isn't very tech-savvy, I was nervous about getting help. Yann was patient, kind, and didn't make me feel silly."
How much does data recovery cost?
Data recovery starts from $120 for an in-home visit, which covers diagnosing the drive and attempting recovery. If we can't recover your data, you don't pay — no data, no charge.
Can you recover files from a laptop that won't turn on?
Often, yes. A laptop not turning on doesn't necessarily mean the drive itself has failed — in many cases we can pull the drive and recover files even when the rest of the machine is dead.
What should I do if I think I've lost my files?
Stop using the device immediately. Continuing to use a failing drive, or a USB stick you've deleted files from, can overwrite the very data you're trying to recover. Don't run "fix it" software yourself — call us before you do anything else.
Do you come to my house, or do I have to bring it in?
We come to you. Most Palmerston North data recovery visits are same-day — we diagnose the drive on-site and let you know straight away whether recovery looks possible.
Stop using the device and call now — every minute counts. Same-day visits across Palmerston North and the Manawatū.