Palmerston North is home base, so most callouts are same-day. No call centres, no scripts: just Yann, sorting your tech and explaining what happened in plain English.
I'm based right here in Palmerston North, so most jobs can be booked the same day, and sometimes within the hour if I'm already nearby. Homes, home offices and small businesses across the city and the rural fringe, from Aokautere and Kelvin Grove to Ashhurst and Linton.
Flat-rate pricing, no fix no fee, and I explain what went wrong and what I did in plain English. The same person every time, not whoever the call centre sends.
The same handful of rules, every single job β no exceptions.
Palmerston North is where I'm based, so for most jobs I can be at your door the same day. Outside a callout, remote support gets most software issues sorted in minutes.
Hardware repairs, upgrades and tune-ups. Windows & Mac, all brands welcome.
Mesh WiFi, router setup, dead-spot elimination and full home coverage.
Dish positioning, mounting, router config and network integration, for homes, lifestyle blocks and businesses.
All brands, wireless printing, Office 365 & Gmail scan-to-email setup.
Malware removal, antivirus setup, phishing protection and security audits β including ScamCheck, a free check to confirm you haven't already been compromised.
Recover lost files, photos and documents from failed drives, corrupted USB sticks and damaged phones or tablets.
Smart lights, locks, cameras, hubs and voice assistants β installed and configured.
Locked out of Gmail, Outlook or Microsoft 365? Account recovery, MFA reset and password manager setup.
Fix most software issues remotely in minutes β NZ-wide, from $55.
Dish mounted and positioned, router set up and WiFi across the whole property. Popular on the rural fringe and as a fibre backup in town. Residential from $139, business from $175.
Google Workspace to Microsoft 365, Microsoft 365 to Google Workspace, or any domain into either. No lost email, MFA included. Free quote.
Ubiquiti links to carry internet to a shed, office or second house, with no trenching. Quoted on site.
Dish mounted, router configured and joined to the home network, plus a Microsoft account set up with MFA and the customer's files recovered.
An airMAX M5 wireless bridge carrying the internet between buildings, with no trenching and no cable across the paddock.
Another 5 GHz point-to-point link, aligned and tested for a stable connection end to end.
How fast can you get to me in Palmerston North?
Palmerston North is home base, so most callouts are same-day, often within the hour if I'm nearby. After-hours and emergency callouts are also available.
What does IT support cost in Palmerston North?
Flat-rate pricing, not an hourly rate: remote support from $55, home visits from $99. You know the cost before work starts, and it's no fix, no fee.
Do you support small businesses in Palmerston North?
Yes: office networks, Microsoft 365 and Google Workspace, email migrations, printers, security and ongoing small business IT support, on-site or remote.
Same-day callouts across Palmerston North and the ManawatΕ«. Remote support NZ-wide. No fix, no fee.