Most software, account and security problems are sorted remotely the same day, wherever you are in Wellington, Porirua or the Hutt Valley. Need hands-on hardware help? On-site visits across the wider Wellington region are booked in advance from HomeTech's Palmerston North base.
You don't need someone on your doorstep for most tech problems — slow computers, WiFi dropouts, locked accounts, scam checks and software setup are all things I fix remotely, usually the same day, anywhere in Wellington, Porirua, Lower Hutt or Upper Hutt.
For hardware repairs, network installs or anything that needs hands on the machine, I do come to Wellington in person — it's about two hours from my Palmerston North base, so on-site visits are booked in advance rather than same-day drop-ins.
The same handful of rules, every single job — no exceptions.
Wellington is around two hours from my Palmerston North base, so on-site visits here are scheduled in advance rather than same-day drop-ins. For anything that doesn't need hands-on hardware work, remote support usually gets it sorted the same day — often within the hour.
Hardware repairs, upgrades and tune-ups. Windows & Mac, all brands welcome.
Mesh WiFi, router setup, dead-spot elimination and office network configuration for small businesses.
Dish positioning, mounting, router config and network integration.
All brands, wireless printing, Office 365 & Gmail scan-to-email setup.
Malware removal, antivirus setup, phishing protection and security audits — including ScamCheck, a free check to confirm you haven't already been compromised.
Recover lost files, photos and documents from failed drives, corrupted USB sticks and damaged phones or tablets — done in person, never mailed off to a lab.
Smart lights, locks, cameras, hubs and voice assistants — installed and configured.
Locked out of Gmail, Outlook or Microsoft 365? Account recovery, MFA reset and password manager setup.
Fix most software issues remotely in minutes — NZ-wide, from $45.
Do you do on-site IT support in Wellington?
Yes — on-site visits across Wellington City, Porirua, Lower Hutt and Upper Hutt are available. Wellington is around two hours from HomeTech's Palmerston North base, so on-site visits are booked in advance rather than same-day drop-ins.
How fast can you help with a Wellington IT problem?
Most software, account and network issues are fixed remotely the same day, often within the hour. On-site hardware jobs in Wellington are scheduled visits, so response time depends on availability.
Do you support small businesses in Wellington?
Yes — office network setup, printer and scan-to-email configuration, staff account issues and ongoing small business IT support, handled remotely or on a scheduled on-site visit.
What does IT support cost in Wellington?
Flat-rate pricing, not an hourly rate — remote support from $45, on-site callouts from $89. You know the cost before work starts, and it's no fix, no fee.
Can you help with an urgent computer problem in Wellington?
Remote support is the fastest option for urgent issues like lockouts, scams or a computer that won't start — usually sorted within the hour. On-site emergencies are prioritised where possible, but travel time from Palmerston North applies.
Do you do data recovery for Wellington customers?
Yes. Data recovery is always done in person, not mailed off to a lab, so for Wellington that means a scheduled on-site visit rather than a same-day callout.
Remote support NZ-wide, usually same-day. On-site visits across Wellington, Porirua and the Hutt Valley, booked in advance. No fix, no fee.