Had a scary pop-up, a phone call from "Microsoft", or a feeling someone's been on your computer who shouldn't be? HomeTech comes to your home in Palmerston North, checks your computer properly, and gives you a straight answer — often the same day.
Scams and viruses are designed to make you panic. Take a breath — most of these are fully fixable once we've had a proper look.
Fear plus confusion is exactly what scammers rely on. We take both away.
Tell us what happened — a pop-up, a call, a feeling something's wrong. If someone has remote access right now, turn off your WiFi first.
Same-day visits across Palmerston North and the Manawatū. We run a full ScamCheck and scan to see exactly what's really going on.
We remove anything found, set up proper protection, and explain in plain English what happened — one flat rate agreed upfront.
Scam and virus victims already feel embarrassed enough — the last thing you need is someone making you feel silly. HomeTech checks your computer properly, tells you honestly whether anything was actually installed, and helps you feel confident using your computer again.
Plenty of scam calls and pop-ups are just scare tactics with nothing really wrong — but sometimes real software has been left behind. Either way, we'll give you a straight, honest answer.
The same handful of rules, every single job — no exceptions.
"As a senior who isn't very tech-savvy, I was nervous about getting help. Yann was patient, kind, and didn't make me feel silly."
I think someone has remotely accessed my computer — what do I do?
Turn off your WiFi or unplug your internet cable straight away — that cuts their access immediately. Don't enter any passwords or banking details until we've checked the computer is clean. Call HomeTech and we'll do a full ScamCheck to see exactly what happened.
What is ScamCheck?
ScamCheck is a free check HomeTech offers to confirm whether your computer has actually been compromised. Plenty of scam calls and pop-ups are just scare tactics with nothing installed — but sometimes real software has been left behind. We'll tell you which one it is, honestly.
How much does virus removal cost?
Virus and malware removal starts from $85 for an in-home visit, covering a full system scan, removal of anything found, and proper antivirus protection installed afterwards.
I gave a scammer access to my bank account or details — is it too late?
It's not too late to act, but time matters. Call your bank immediately to freeze or monitor your accounts, then call HomeTech to make sure your computer is clean of anything the scammer may have installed.
We'll check — for free. Same-day visits across Palmerston North and the Manawatū, no judgement.