Available now

Get help with your tech
right now

Yann connects securely to your screen and fixes the issue while you watch — no need to leave home.

1
Fill in the form
Tell Yann what's going wrong
2
Yann calls you
Usually within 15–30 mins
3
Problem solved
Fixed on screen, you watch live
Request a remote session
Free to request — only charged if Yann fixes it.
Please enter your name
Please enter your phone number
Slow computer WiFi / internet Virus / pop-ups Printer Email / passwords Smart TV / devices Setup help Other
💻
You'll need Google Chrome on your computer — most people already have it. If not, it's a free 30-second install.
✓ No fix, no fee
✓ You watch the whole time
✓ Cancel anytime
✅
Request sent!
Yann has been notified and will call you shortly.
Keep your phone handy — he'll usually ring within 15–30 minutes.
While you wait for Yann's call — 4 quick steps:
1
Install Chrome Remote Desktop
Free, from Google — takes about 30 seconds. Only needs to be done once.
Install free extension →
2
Open the Remote Support page
In Chrome, go to the link below:
remotedesktop.google.com/support →
3
Click "Generate Code"
Under "Share this screen" — it creates a one-time code just for this session
4
Read the code to Yann
When Yann calls, read him the code — he enters it on his end and connects to your screen. You can see everything he does and stop it any time.
📞 Call Yann now — 020 4039 2122
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