If the only time you hear from an IT person is when something's already broken, that's not really IT support. HomeTech sets up devices, networks and automations for small businesses in Palmerston North, then sticks around on a fixed monthly plan to keep it all running — so you've got someone to call, not a surprise invoice.
If any of this feels familiar, it's usually a sign you've outgrown "call someone when it breaks" IT.
Take what you need — some clients start with one piece, others want the lot.
New laptops, phones and software set up properly for new starters, so it's ready on day one.
Office network setup, upgrades and troubleshooting so the WiFi actually reaches every corner.
Cutting out repetitive admin — from simple email and calendar automations through to a full custom AI agent.
Antivirus, staff phishing awareness, Microsoft 365 hardening and proper backups.
Shared drives, NAS setup and permissions so your team can actually find what they need.
A fixed monthly plan means a real person to call, not a surprise invoice, when something needs sorting.
No lock-in contract, and no obligation to sign up for everything at once.
An on-site look at what's working, what's not, and what we'd recommend — no charge, no pressure.
Devices, network, security, automations — whatever's actually going to help, in plain English.
A fixed monthly plan keeps it maintained, with priority support when something comes up.
Most small businesses in Palmerston North are too small for an enterprise IT contract and too busy to fix things themselves. HomeTech fills that gap — proper setup, plain English, and an actual person on the phone when something needs sorting, instead of a ticket number.
We're not trying to sign every client up to everything. Some businesses just need one job done properly. Others want the full ongoing plan. Either way works.
The same handful of rules, every single job — no exceptions.
What's included in the Business Care Plan?
The Business Care Plan is $79/month and covers up to 6 devices: a remote session each month, priority callout response, a monthly security check, unlimited phone support, same-day priority response, a direct priority phone line and 10% off all on-site visits. No lock-in contract.
Can you set up new staff laptops and devices for us?
Yes. Device setup and onboarding — new laptops, phones and software configured properly — is part of what we do for small business clients, whether that's a one-off job or part of an ongoing plan.
Do you build automations, or is that only the AI agents service?
Both. Cutting out repetitive admin is part of ongoing IT support — sometimes that's a simple email or calendar automation, sometimes it's a full custom AI agent. For something more involved, see our AI agents service.
We already have a network or server — can you just take over managing it?
Yes. We can review what's already in place and take over ongoing management and support, rather than starting from scratch.
Do you only work with businesses over a certain size?
No — we work with everyone from sole traders to small teams. There's no minimum size.
What if I just need a one-off job, not ongoing support?
That's fine too — plenty of clients start with a single job like a network setup or office IT walkthrough, and move to an ongoing plan later if it makes sense.
Start with a free on-site IT walkthrough, or go straight to the Business Care Plan — either way, no obligation.